Question: Do you send out fabric samples?
Answer: Yes we do. Swatches are at no charge -- shipping is standard $3 unless you are requesting a very large amount of samples where it would warrant a higher shipping charge. If so, the charge will be subject to the according USPS postage fees determined by the weight.
Question: What are your minimums?
Answer: There is a 20 yard minimum per item on most Fabrics. On our narrow band laces, we have a 50 yd minimum. The minimums will be described in the product details of the Fabric where applicable.
Question: Do you sell sample yardage?
Answer: Yes, whenever possible we will sell sample yardage in order to help our clients and their vision for their products. A small cutting charge may apply and feel free to call our office for further info.
Question: Where are you located?
Answer: We are located in Linden, NJ - about 25 minutes south of NYC.
Question: What are your hours of operation?
Answer: We are open Monday – Friday. Hours: 9:00am–5pm PST. Between Memorial Day & Labor day we close at 3:00 on Friday.
Question: How soon do you ship out an order once the order has been placed?
Answer: We normally ship your order within 24 hrs. For larger orders it may take an extra day for a common carrier to be arranged.
Question:Can you ship outside the U.S.?
Answer: Yes. We can ship anywhere United Parcel and Federal Express delivers, or we can ship via any freight company you choose. Please call for for further information.
Question: What if I don’t find the fabric that I am looking for online? Do you have other fabrics?
Answer: Yes. We are always updating our fabric stock. Please feel free to call us @ 908-523-1500 and let us know exactly what you are looking for or you can E-mail us at: email@example.com.
Question: Do you take credit cards?
Answer: Yes. We accept Visa, Mastercard, American Express, or Discover. In certain instances PayPal may be used as well.
Question: What is your Return Policy?
Answer: Return requests are granted within the first 10 days the goods have been received. Once the goods are cut, we will not accept returns.